Prime Concierge · For mechanical & home-service contractors

Capture more customer calls — even when you can't answer.

An AI receptionist answers calls forwarded from your business number around the clock, collects the job details, and texts you a lead summary — while you stay on the tools.

24 / 7fast automated answering, with fallback routing

One daytypical done-for-you setup — keep your number

30 daysservice guarantee · no card needed to sign up

A work van at a customer's house at dusk, doors open mid-job

Hear a real call

Don't take our word for it. Listen to Prime take an emergency call.

Recorded on our own line, August 16, 2026, configured as a plumbing shop for the test. Unscripted AI, real caller, real text to the owner's phone — the only edit is the caller's number, masked for privacy.

Now try it yourself

(902) 903-6595

That's our real business line, and Prime answers it. We use the product we sell: ask about pricing, or say you've got a burst pipe and watch it run the emergency flow on you. No appointment, no signup.

66 seconds, sound on, captions available. “Bradley Mechanical” is a demo business.

Read the transcript

Prime: Thanks for calling Bradley Mechanical, this is Prime — how can I help you today?
Caller: Hi, I have a real emergency today. I have a burst pipe in my basement and I'm unable to shut it off — my basement is filling up with water right now.
Prime: I'm really sorry to hear that. Let's get this sorted right away. Could you give me your name and the best phone number to reach you?
Caller: My name is Daryl Bradley. My phone number is [masked for privacy].
Prime: Thanks, Daryl. Let me confirm that number: [reads it back digit by digit]. Is that right?
Caller: Yes.
Prime: Got it — the owner's alerted and will call you right away. Hang in there, help's on the way.

The text message Prime sent to the owner's phone during the call: an emergency alert with the caller's name, number and the burst-pipe details

The text you get

This is the actual alert from the call above — sent to the owner's cell while the caller was still on the line. No voicemail roulette: the details are ready for you to confirm the time and roll.

The quiet leak in every trades business

A missed call can mean a missed job — gone to whoever picked up.

When you're under a sink or up a ladder, the phone rings out — and many callers don't leave a message, they just dial the next name on the list.

A homeowner standing in a flooded kitchen, calling for a plumber

Callers don't wait

Many callers won't leave a voicemail — they hang up and try the next contractor on the list.

Speed keeps the caller

A fast, real answer is what stops a caller from moving on to the next contractor on the list.

Emergencies don't book ahead

Burst pipes happen at 2 AM and on long weekends — exactly when business phones go unanswered.

Every business is different — ask us about a free call review to estimate how many calls yours is missing.

What Prime Concierge does

A dispatcher on your phones around the clock — so fewer leads slip through.

Built to answer, day and night

A warm, capable voice greets callers by your business name — nights, weekends, and while you're mid-job. If the AI is ever unavailable, calls fall back to forwarding.

Captures the appointment request

Gets the name, number, job, and preferred time, confirms the number back digit by digit, and hands you a ready-to-book request.

Texts you the lead

Qualified leads, appointment requests, and urgent calls are texted to your cell with the caller's details and callback number.

Flags emergencies fast

Burst pipe or no heat in February? Prime triggers a priority alert to your cell while the caller is still on the line. Delivery times depend on the mobile network.

Straight-talking by design: Prime sticks to your real prices and services, and if a caller asks whether it's an AI — it tells the truth.

Getting started

Three steps. Then you stop losing calls to voicemail.

Forward your number

Keep your existing number. Calls you can't take roll to Prime instead of voicemail. Most setups are done within a business day.

We answer as your business

Your greeting, services, prices, and service area — configured once, in plain English. Done for you.

You get texts and appointment requests

Leads land on your phone — not in a competitor's schedule. You confirm the time and go.

Founders for Life · Founding 50 · introductory offers

The regular price is CA$299 a month. The first 10 customers keep CA$99.99 a month for life — as long as they stay subscribed.

First 10: for life while subscribed (code FOUNDER10) · customers 11–50: year one (code FOUNDING50) · until December 14, 2026 or when spots fill

CA$99.99 / month — for life (while subscribed) for the first 10 customers · for the first 12 months for customers 11–50, then the regular CA$299/mo

No setup fee. Typical go-live is one business day. Billing is month-to-month, and you can cancel anytime. The first 10 customers keep the CA$99.99 rate for as long as their subscription stays active — it is never raised. Customers 11–50 keep it for 12 months; billing then moves automatically to the regular CA$299/month rate.

24/7 automated call answering, with fallback routing
Appointment-request capture + SMS lead alerts
Emergency detection and priority owner alerts
Configured to your services, prices, and area
About 300 answered minutes a month for one business line, with a 10-minute limit per call · beyond that CA$0.75/min, and we talk to you first
No setup fee · CA$99.99/mo for life while subscribed (first 10, code FOUNDER10) or for your first 12 months then the regular CA$299/mo (customers 11–50, code FOUNDING50) · cancel anytime — no long-term contract
Founding rates are non-transferable and apply while your subscription stays continuously active
30-day money-back guarantee

Secure checkout (Stripe) — enter code FOUNDER10 for the for-life rate (first 10 customers; the rate holds while your subscription stays active) or FOUNDING50 for the year-one rate (customers 11–50); the checkout enforces both caps · recurring monthly, cancel anytime by email · 30-day money-back guarantee · service terms · or ask us to call first

The founding offers, in plain terms

First 10: CA$99.99 for life, while you stay subscribed. Next 40: CA$99.99 for year one, then CA$299.

The regular price of Prime Concierge is CA$299 a month. The first 10 customers (code FOUNDER10) pay CA$99.99 a month for as long as their subscription stays continuously active — the price is never raised on them. Customers 11–50 (code FOUNDING50) pay CA$99.99 a month for their first 12 months, then move to the regular rate automatically. Both offers end December 14, 2026, or when their spots are filled. The rates belong to your business, can't be transferred, and lapse if the subscription is cancelled. We state the regular price up front so there are no surprises.

Two-part protection

30-day money-back guarantee — if Prime isn't a fit in your first 30 days, tell us and we'll refund your first month (complete the quick onboarding + a forwarding test first). And if a verified Prime-side failure ever stops us answering or delivering summaries, you get a prorated service credit. Full conditions in the service terms.

Questions

Straight answers.

What if I'm already on a job when someone calls?

That's exactly the point. Calls you can't take are forwarded to Prime, which answers, collects the caller's details, and texts you a summary so you can follow up when your hands are free.

Can I keep my phone number?

Yes. Your number stays yours — you just set calls you can't answer to forward to Prime instead of voicemail.

What happens if the AI is ever unavailable?

Calls fall back to standard forwarding — routed to your cell — so callers reach a person or voicemail instead of dead air. No system is perfect; the fallback is part of the design.

Is there a limit on calls?

The plan includes about 300 answered minutes a month for a single business line, with a 10-minute limit per call and up to three calls at once. Beyond that the rate is CA$0.75 per minute — and if your volume is heading there, we'll talk it through with you before anything changes. Spam and wrong-number calls that Prime ends quickly barely register. The exact allowance is in the written service agreement you see before billing.

Will callers know they're talking to an AI?

Prime answers with your business greeting, which notes that calls may be recorded so details can be captured. If a caller asks whether it's an AI, it answers honestly and offers a callback from you instead.

“I spent years in the trades watching good jobs go to whoever picked up first — because when you're mid-job, you can't. So I built the dispatcher I always wished we had.”Daryl Bradley · Founder, Prime Digital AI · Nova Scotia

Get Prime on your line

Sign up — we set it up for you.

The regular price is CA$299/mo. The first 10 customers keep CA$99.99/mo for life with code FOUNDER10 (while the subscription stays active). Customers 11–50 pay CA$99.99/mo for their first 12 months with code FOUNDING50, then move automatically to the regular rate. Both offers end December 14, 2026, or when their spots fill — whichever comes first. There is no setup fee, billing is month-to-month, and a 30-day money-back guarantee applies. Pay below with your code, and we'll call you within one business day to configure Prime on your line.

Secure checkout (Stripe) · no setup fee · recurring monthly, cancel anytime by email · 30-day money-back guarantee · service terms

🍁 Maritimer to Maritimer · limited offer

First month free for Maritime businesses.

Tariff pressure is squeezing trades across the Maritimes. Prime Digital AI is built in Yarmouth, Nova Scotia, and we want to help local businesses stop losing work to unanswered calls. If your business operates in NS, NB or PEI, your first month of Prime Concierge is free. After that, the founding rates apply: CA$99.99/mo for life — while your subscription stays active — if you're among the first 10 customers (code FOUNDER10), or CA$99.99/mo for your first 12 months then the regular CA$299/mo (code FOUNDING50). Cancel by email before the free month ends and you owe nothing.

Start your free month →

Card required · nothing charged until your free month ends · reminder email before billing starts · limited to 10 active trials.

Outside the Maritimes? Start a free 14-day trial →. After the trial, the founding rates apply — CA$99.99/mo for life while subscribed for the first 10 (FOUNDER10), or CA$99.99/mo for 12 months then CA$299/mo (FOUNDING50).

Rather talk it through before you pay? Use the form and we'll call you within one business day. Prefer email? hello@primedigitalai.ai

I want to

Your name

Business name

Best phone to reach you

Email (optional)

Trade

Town / area you serve

Roughly how many calls a week do you miss? (a guess is fine)

Anything we should know? (optional)

Please fill in your name, business, phone, and trade.

No card needed on this path — nothing is activated or billed until we've called you, confirmed your configuration, and you've seen the written service terms and pricing. Ready now? Use Sign up and pay above and skip the wait.