Prime Concierge · For mechanical & home-service contractors

Capture more customer calls — even when you can't answer.

An AI receptionist answers calls forwarded from your business number around the clock, collects the job details, and texts you a lead summary — while you stay on the tools.

24 / 7fast automated answering, with fallback routing

One daytypical done-for-you setup — keep your number

30 daysservice guarantee · no card needed to sign up

A work van at a customer's house at dusk, doors open mid-job

Hear a real call

Don't take our word for it. Listen to Prime take an emergency call.

Recorded on our own line, August 16, 2026, configured as a plumbing shop for the test. Unscripted AI, real caller, real text to the owner's phone — the only edit is the caller's number, masked for privacy.

Now try it yourself

(902) 903-6595

That's our real business line, and Prime answers it. We use the product we sell: ask about pricing, or say you've got a burst pipe and watch it run the emergency flow on you. No appointment, no signup.

66 seconds, sound on, captions available. “Bradley Mechanical” is a demo business.

Read the transcript

Prime: Thanks for calling Bradley Mechanical, this is Prime — how can I help you today?
Caller: Hi, I have a real emergency today. I have a burst pipe in my basement and I'm unable to shut it off — my basement is filling up with water right now.
Prime: I'm really sorry to hear that. Let's get this sorted right away. Could you give me your name and the best phone number to reach you?
Caller: My name is Daryl Bradley. My phone number is [masked for privacy].
Prime: Thanks, Daryl. Let me confirm that number: [reads it back digit by digit]. Is that right?
Caller: Yes.
Prime: Got it — the owner's alerted and will call you right away. Hang in there, help's on the way.

The text message Prime sent to the owner's phone during the call: an emergency alert with the caller's name, number and the burst-pipe details

The text you get

This is the actual alert from the call above — sent to the owner's cell while the caller was still on the line. No voicemail roulette: the details are ready for you to confirm the time and roll.

The quiet leak in every trades business

A missed call can mean a missed job — gone to whoever picked up.

When you're under a sink or up a ladder, the phone rings out — and many callers don't leave a message, they just dial the next name on the list.

A homeowner standing in a flooded kitchen, calling for a plumber

Callers don't wait

Many callers won't leave a voicemail — they hang up and try the next contractor on the list.

Speed keeps the caller

A fast, real answer is what stops a caller from moving on to the next contractor on the list.

Emergencies don't book ahead

Burst pipes happen at 2 AM and on long weekends — exactly when business phones go unanswered.

Every business is different — ask us about a free call review to estimate how many calls yours is missing.

What Prime Concierge does

A dispatcher on your phones around the clock — so fewer leads slip through.

Built to answer, day and night

A warm, capable voice greets callers by your business name — nights, weekends, and while you're mid-job. If the AI is ever unavailable, calls fall back to forwarding.

Captures the appointment request

Gets the name, number, job, and preferred time, confirms the number back digit by digit, and hands you a ready-to-book request.

Texts you the lead

Qualified leads, appointment requests, and urgent calls are texted to your cell with the caller's details and callback number.

Flags emergencies fast

Burst pipe or no heat in February? Prime triggers a priority alert to your cell while the caller is still on the line. Delivery times depend on the mobile network.

Straight-talking by design: Prime sticks to your real prices and services, and if a caller asks whether it's an AI — it tells the truth.

Getting started

Three steps. Then you stop losing calls to voicemail.

Forward your number

Keep your existing number. Calls you can't take roll to Prime instead of voicemail. Most setups are done within a business day.

We answer as your business

Your greeting, services, prices, and service area — configured once, in plain English. Done for you.

You get texts and appointment requests

Leads land on your phone — not in a competitor's schedule. You confirm the time and go.

Simple, honest pricing

One flat rate. See if one extra job covers it.

Standard managed-service rate

CA$499 / month

+ CA$500 one-time setup — done for you. Typical go-live: one business day. Month-to-month, cancel any month.

24/7 automated call answering, with fallback routing
Appointment-request capture + SMS lead alerts
Emergency detection and priority owner alerts
Configured to your services, prices, and area
600 answered minutes a month for one business line, 10-minute limit per call · beyond that CA$0.75/min, and we talk to you first
Cancel any month — no long-term contract

Secure checkout (Stripe) · CA$500 setup + CA$499 first month · recurring monthly, cancel any month by email · 30-day service guarantee · service terms · or ask us to call first

Validation partners · first five

CA$299 a month, no setup fee.

The first five contractors to come aboard pay CA$299 a month with no setup fee, locked for twelve months, in exchange for honest feedback as we refine the product.

Claim a validation spot — CA$299/mo →Recurring monthly, cancel any month · rate locked 12 months · terms

30-day service guarantee

Cancel any month, no contract. And if, during your first 30 days, Prime Concierge misses more than 10% of your correctly forwarded calls — or fails to deliver summaries for more than 10% of answered calls — in any 7-day period, we'll refund your setup fee and first month. Full conditions in the service terms.

Questions

Straight answers.

What if I'm already on a job when someone calls?

That's exactly the point. Calls you can't take are forwarded to Prime, which answers, collects the caller's details, and texts you a summary so you can follow up when your hands are free.

Can I keep my phone number?

Yes. Your number stays yours — you just set calls you can't answer to forward to Prime instead of voicemail.

What happens if the AI is ever unavailable?

Calls fall back to standard forwarding — routed to your cell — so callers reach a person or voicemail instead of dead air. No system is perfect; the fallback is part of the design.

Is there a limit on calls?

The plan includes 600 answered minutes a month for a single business line, with a 10-minute limit per call and up to three calls at once. Beyond 600 minutes the rate is CA$0.75 per minute — and if your volume is heading there, we'll talk it through with you before anything changes. Spam and wrong-number calls that Prime ends quickly barely register. The exact allowance is in the written service agreement you see before billing.

Will callers know they're talking to an AI?

Prime answers with your business greeting, which notes that calls may be recorded so details can be captured. If a caller asks whether it's an AI, it answers honestly and offers a callback from you instead.

“I spent years in the trades watching good jobs go to whoever picked up first — because when you're mid-job, you can't. So I built the dispatcher I always wished we had.”Daryl Bradley · Founder, Prime Digital AI · Nova Scotia

Get Prime on your line

Sign up — we set it up for you.

Founding rate CA$499/mo + CA$500 done-for-you setup, month-to-month, 30-day service guarantee. Tell us about your business and we'll call within one business day to confirm the details and get you live — usually within a day of that call.

Ready now? Pay and start today → — CA$500 setup + CA$499/mo recurring until cancelled (terms) · Prefer email? hello@primedigitalai.ai

I want to

Your name

Business name

Best phone to reach you

Email (optional)

Trade

Town / area you serve

Roughly how many calls a week do you miss? (a guess is fine)

Anything we should know? (optional)

Please fill in your name, business, phone, and trade.

No card needed to sign up. Nothing is activated or billed until we've called you, confirmed your configuration, and you've seen the written service terms and pricing.